Shipping / Delivery / Exports

Turnaround
All orders are shipped within 48 business hours Monday - Friday 10am - 4:30pm.


Carriers
We use the following carriers to deliver our orders:
1. Tara Courier Service (Jamaica only)
2. FedEx
3. DHL Jamaica Ltd.
4. Door to Door Express (Jamaica only)
5. Knutsford Express (Jamaica only)
6. MailPac
 

 

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders may not have tracking numbers. 


Shipping Rates
Shipping rates are charge based on the size and weight of the parcel been shipped also the location where it’s been shipped to. 

 

Exporting
Exporting Internationally has been temporarily postponed until further notice

 

Back Orders 
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 

 

Privacy Policy
This policy covers how we use your personal information. We take your privacy
 SERIOUSLY and will take all measures to protect your personal information. 
Only the first 6 and last 4 digits of your credit card will be store on our servers for fraud protection. 


What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address 
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 


How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.



Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server.
Please remember that only the first 6 and last 4 digits of your credit card will be store on our servers. 


Cookies and Browser Information 
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information. 

 

 

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